Crash Test: Problems with VIAs KT133/KT133A chipset 1/2
Version 2.11, July 19th, 2001

Zur deutschen Version: Crashtest: Probleme mit VIAs KT133/KT133A Chipsatz

The VIA 686B Southbridge
High PCI-traffic due to the use of sound-, tv-, videocapturing-cards or NICs, causes data loss on the VIA 686B southbridge which is used with the VIA KT133A/KT133 chipset. The problem will occur especially on computers using a Creative Labs Soundblaster Live! soundcard. When the CPU waits for 3 busmaster requests until it accesses the bus itself a buffer might overflow and data will be lost. VIA offers a patch that will allow the CPU to wait only for 2 requests preventing the overflow and data loss. This patch might affect audio- and videostreams which will have dropouts due to the minimized bandwith. Since the IDE-controller of the 686B is affected by the data loss it is a serious problem. It is rumoured that a new revision of the chipset has been released to fix the problem.
Sources:

• heise.de - interview with VIAs CEO Wen Chi Chen, VIAs marketing director Eric Chang and PR-speaker Richard Brown

Rumours all arround!
Thanks to John Gatt - who works for VIA Australia in Marketing - there are a lot of rumours in the www and print media. He said that there is no bug and we caused it by playing arround and overclocking our systems. John Gatt's problem is that VIA takes us and the problem more serious than him. VIA was not at all amused about John Gatts comments. Make a printout of the interview above if anyone quotes John Gatts.

The VIAs KT133A Northbridge
If your northbridge is affected and you are using an AMD Athlon-C CPU (with 133/266MHz frontsidebus) the mainboard will hang while performing a warmstart. Only 20% of the chips with the productcode 1EA0 or 1EA4 will cause this problem. If you have the problem set your frontsidebus to 100/200MHz. When the problem is gone you most likely proved your northbrige to be buggy. To solve the issue set the I/O voltage from 3.3 to 3.45 volts. Contact the mainboard manufacturer - you might get the board replaced.

Solutions
The mainboard manufacturers offer updated BIOS versions and VIA included a patch in the v4.31 driverset. We have a list ready for you, if your mainboard manufacturer is not listed you should type in their website manually and have a look for an updated BIOS yourself.

BIOS Updates:

Abit KT7(-Raid)/KT7A(-Raid): ftp.abit.com.tw
Asus A7V133: ftp.asuscom.de
Asus A7V: ftp.asuscom.de
Biostar M7VKB: biostar.com.tw
Chaintech 7AJA: chaintech.com.tw
Chaintech 7AIA5: chaintech.com.tw
DFI AK74/75: www.dfi.com
Elitegroup K7VZA: www.elitegroup.de
Elitegroup K7VZM: www.elitegroup.de
ENMIC 8TTX+: www.enmic.de
Epox 8KTA(+)/2: www.elito-epox.com
Epox 8KTA-3(+): www.elito-epox.com
Gigabyte GA-7ZX/-1/R: gigabyte.com.tw
Iwill KK266: support.iwill.net
Iwill KK266-R: support.iwill.net
MSI K7T Turbo/-R: msi-technology.de
MSI MS-6330 Lite 3: msi-technology.de
MSI K7T Pro 2/-A: msi-technology.de
Soltek 75DRV: www.soltek.com.tw

VIAs drivers:

1. VIA 4in1 4.32(a)*** (driver for Windows 95, 98, ME, NT, 2000, including the PFD-Patch)
2. VIA USB-filter-driver (for Windows 95 SR1, 98, ME, NT, 2000)*
for more information, have a look at VIAs download section!

If you don't have a Creative Labs soundcard in your system, we show you how to fix the bug on your own without VIAs help: Bugfix for everybody.